**Please re-send your inquiry to "abuse@craigslist.org".
QUESTIONS ABOUT PAID POSTS (jobs, NYC brokered housing)
**Please re-send your inquiry to "jobs@craigslist.org".
HELP PAGES - http://www.craigslist.org/
HELP FORUM - http://forums.craigslist.org/?
FREQUENTLY ASKED QUESTIONS (FAQ):
1) Why was my post removed?
2) Why can't I login, and why have I never received a password?
3) I have an account -- how do I reset my password?
4) How do I edit or delete my post?
5) Why do I get an error message when I use the "reply-to" links in ads?
6) How do I add a picture to a new post, or to an existing post?
7) Why am I getting an error message in my browser when I add images?
8) Why am I not seeing the changes that I made to my post?
9) How much does it cost to post an ad?
10) Why am I getting a duplicate posting error when I submit a post?
11) Why am I not seeing my post on the site?
12) Can I send an anonymous reply to people that have responded to my post?
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1) Why was my post removed?
Here are some possible explanations for why posts are removed:
* posting too frequently
* large number of ads
* posting in multiple craigslist sites or categories
* post placed in the wrong craigslist city or category
* commercial content in non-commercial category
* post contains link/URL to commercial service, web site, or auction
* title contains ALL CAPS and/or unnecessary symbols
For additional help, visit craigslist's flag help discussion forum:
http://forums.craigslist.org/?
(Be sure to review the guidelines in the right panel of that forum.)
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2) Why can't I login, and why have I never received a password?
You may not actually have an account, they're not required to place an ad. If
you did not sign up for an account and set up a password, it's likely that you
don't have an account.
For more information about user accounts, go to this page:
http://www.craigslist.org/
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3) I have an account -- how do I reset my password?
You can reset your password from this page:
https://accounts.craigslist.
If you have trouble using the password reset link, it may be an issue with your
web browser -- try clearing the cache, clearing cookies, clearing history, etc.
Also, we've received some reports that the problem may be related to older web
browsers. If possible, see if you can use a different browser or a different
computer.
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4) How do I edit or delete my post?
You can edit or delete your post with the same link that you originally
used to publish it. If you don't have that link, you can request a new one
from this page:
http://www.craigslist.org/cgi-
If you posted the ad from a craigslist account, log in to your account and
go to your account home page. Look for the post you want to edit or delete,
click on the post title, and hit the "edit" or "delete" button.)
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5) Why do I get an error message when I use the "reply-to" links in ads?
It's likely that your browser (Firefox, Internet Explorer, Netscape, etc)
is not set up to handle these links properly. Here's a workaround:
* copy the craiglist email address (i.e., job-123456789@craigslist.org)
* open the program that you use to send email, start a new email message
* enter the craigslist email address into the "To" line of your new message
* complete your email and send it
If an ad expires or is otherwise removed from the listings, the anonymous
email address will no longer function.
For more information about replying to posts, check this page:
http://www.craigslist.org/
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6) How do I add a picture to a new post, or to an existing post?
When you create a new ad, look for the "add/edit images" button in the main
posting form. This same button is available in the screen that comes up
when you edit an existing post, in case you want to add or change images
after the ad has been published.
Additional instructions are available here:
http://www.craigslist.org/
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7) Why am I getting an error message in my browser when I add images?
Your images may be too large -- this often happens with newer digital
cameras. Try reducing the file size of each picture so that the dimensions
are under 300 pixels per side.
For tips on how to reduce the size of photos, check these resources:
http://www.google.com/search?
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8) Why am I not seeing the changes that I made to my post?
You may need to refresh/reload your browser, using the refresh/reload icon
at the top of your browser, usually next to the left and right arrows.
Also, try viewing the ad with a different browser (we recommend Firefox),
or from a different computer, to see if the changes are displayed.
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9) How much does it cost to post an ad?
All posts are free, except for:
* job ads in Boston, Chicago, Los Angeles, New York City, Orange County,
Portland, Sacramento, Seattle, San Diego, S.F. Bay Area, and Washington DC,
* brokered rental housing ads in New York City
For more information about posting fees, check this page:
http://www.craigslist.org/
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10) Why am I getting a duplicate posting error when I submit a post?
You must wait 48 hours before re-posting an ad, even if the original post
has already been removed. This can be frustrating, but it helps keep spam
and duplicate posts to a minimum.
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11) Why am I not seeing my post on the site?
Your ad should be visible within 15 minutes of submission - make sure you
are viewing the correct city, category, and date range, and reload the
page using the reload/refresh button at the top of your browser.
If you are still having trouble, please review this help page:
http://www.craigslist.org/
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12) Can I send an anonymous reply to people that have responded to my post?
When you reply to people who have responded to your ad, your email address
will be visible to them. We provide anonymity only when you post your ad,
so that your actual email address will not be visible to the public.
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More help can be found here: http://www.craigslist.org/
Or, check the help desk forum: http://forums.craigslist.org/?
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